Samantha Haylor in

Samantha Haylor

Login to view DISC.
Board Member at Comms Council UK
📍 Greater Cheshire West and Chester Area, United Kingdom

Samantha Haylor is the Managing Director of Daktela UK, leveraging over two decades of experience in communications and customer service. A Board Member at Comms Council UK, she is an innovator in CX/EX and AI optimisation. Samantha holds an HNC from the University of Staffordshire and is described as focused, motivated, and approachable.

Outside of her primary career, Samantha has shown an interest in major entertainment and technology companies like The Walt Disney Company and Sony. She has a background in the travel and tourism industry from her time in previous roles, which involved extensive global and European responsibilities.

After speaking at a conference in Bali, her journey home was significantly rerouted due to geopolitical conflict, adding an unexpected adventure to her business travels.

Read the full overview →
Experience
21 Years
Current Role
Board Member
Job Level
Mid-senior
Location
Greater Cheshire West and Chester Area, United Kingdom
Personality Overview

How Samantha shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Samantha cares about

AI in Communications
As a technology enthusiast, she focuses on leveraging AI for customer experience and recently spoke on a panel titled "Taking AI to Market" at a European summit.
Customer Experience
A core theme of her career, she is passionate about using omnichannel solutions to streamline operations and elevate customer satisfaction for businesses of all sizes.
+5 more topics Login to view topics
Career

Work history

6-2024
Board Member
Comms Council UK
7-2023
Managing Director
Daktela UK
11-2015 - 8-2023
European Account Manager
Magic Memories
5-2011 - 10-2015
European Operations Manager
Magic Memories
10-2010 - 4-2011
Global Customer Service Manager
Magic Memories
In the press

Media appearances

Profile: Samantha Haylor – Board Member, Comms Council UK. Featured in Comms Council UK
See now
Education
2014 - 2015
HNC
University of Staffordshire
Education details unavailable
Truro High School for Girls
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Samantha. Free, 10 seconds.