Samantha Reid is an Operations Manager at Ricky Richards, specializing in systems and administration. She has a background in the textiles, retail, and electrical industries, with a focus on improving process efficiencies using analytics. She holds an advanced diploma and a qualification in Project Management.
Her career progressed from customer service to leadership roles, where she has focused on enhancing operational requirements for both B2B and B2C models.
Her specific expertise lies in leveraging EDI and Pronto systems to drive operational improvements.