Samantha Scott

Examiner
DISC Type : cs

Sr. Manager - Technology, Cloud & DevOps at Southwest Airlines

Dallas, Texas, United States

Overview

Samantha Scott is a Senior Manager at Southwest Airlines, leading a team focused on accelerating the adoption of cloud and DevOps technologies. Her experience includes modernizing critical systems and managing the cloud adoption strategy for Southwest. com. People who have worked with her describe her as having "strategic clarity, empathy, and executional excellence".

She holds a BBA from Texas A&M University and is an AWS Certified Cloud Practitioner.

Interesting fact: Samantha managed key technology initiatives including the re-architecture and redesign of Southwest. com and the launch of its native iOS product.

Personality Overview

Process Oriented

Overcautious

Tough To Convince

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Cloud & DevOps
She leads a team at Southwest Airlines responsible for accelerating the adoption of cloud and DevOps technologies across application portfolios.
Application Modernization
Managed architectural and organizational transformation projects related to modernizing Aircraft Operations applications, including cloud adoption.
Airline Technology
Her career at Southwest Airlines has focused on managing key technology initiatives for both commercial and operational portfolios.

Media Appearances

Samantha has no verified media appearances

Work History

10-2011 - 10-2025
Sr. Manager - Technology, Cloud & DevOps at Southwest Airlines
4-2018 - 4-2019
Sr. Project Manager - Aircraft Operations Portfolio Modernization Program at Southwest Airlines
2-2010 - 10-2011
Project Manager at Optimal Blue
6-2009 - 2-2010
Senior Project Manager (independent contractor) at CompuCom
10-2002 - 6-2009
Technical Project Manager (independent contractor) at Verizon

Education

1990 - 1994
BBA from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Dallas, Texas, United States Job Level : N/A Designation : Sr. Manager - Technology, Cloud & DevOps at Southwest Airlines
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Insights For Selling To Samantha

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samantha is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Samantha

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Samantha move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Samantha take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Samantha

Personality Compatibility


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