Samantha Stimpson

Trailblazer
DISC Type : ID

Chief Executive Officer at Fred. Olsen Cruise Lines

Rayleigh, England, United Kingdom

Overview

Samantha Stimpson is the CEO of Fred. Olsen Cruise Lines, bringing over 25 years of leadership in the travel industry. A respected turnaround and transformation professional, she focuses on strategic growth and enhancing customer experience. She recently initiated a plan for significant technology investment to modernize the companys operations.

Described by colleagues as a highly empathetic, supportive, and people-focused leader, Samantha is passionate about developing employees and bringing out the best in her teams. She is known for her optimistic and driven approach, navigating change while fostering collaboration and building trust with those she works with.

Unique fact: She was previously contracted to support the complex liquidation of the major travel company STA Travel.

Personality Overview

Friendly But Fast

Values Relationships

Charismatic

A combination of speed and relationship gets the best response from them.  They are more likely to accept new and exciting technologies. They are charming and can persuade others to support their decisions.

Topics They Care About

Modernizing Legacy Systems
Following a recent business review, she has prioritized investing in new technology to replace manual, "old school" processes and drive company-wide efficiency.
Customer Experience
She recently invested in a new entertainment partner as a direct result of guest feedback, demonstrating a commitment to enhancing the onboard experience.
Sustainable Cruising
Actively engages with industry partners in conversations about collaborative solutions to help the cruise sector achieve its net-zero emissions goals.

Media Appearances

Samantha has no verified media appearances

Work History

2-2024
Chief Executive Officer at Fred. Olsen Cruise Lines
3-2023 - 2-2024
Chief Commercial Officer (CCO) at FTI GROUP
7-2022 - 3-2023
Chief Operating Officer, Tour Operating at FTI GROUP
10-2020 - 9-2022
Independent Management Consultant at Rollings Butt LLP
11-2020 - 2-2022
Chief Travel Officer at Tripstream

Education

1990 - 1995
Education details unavailable from The Appleton School

More Information

Social Presence :

Prographics :

Exp : 5 Location : Rayleigh, England, United Kingdom Job Level : Leadership Designation : Chief Executive Officer at Fred. Olsen Cruise Lines
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Insights For Selling To Samantha

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samantha is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Samantha

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Samantha move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Samantha take some risk or not?

  • If necessary, they will be ready to take risks.

You And Samantha

Personality Compatibility


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