Samantha Surendran

Energizer
DISC Type : I

Head of Product at ORDE Financial

Greater Melbourne Area, Australia

Overview

Samantha Surendran is the Head of Product at ORDE Financial, specializing in the entire product lifecycle from road mapping to launch. She holds a Masters Degree from PSG College of Technology and certifications in AI Product Management and continuous product discovery. Colleagues describe her as attentive with a great eye for detail.


She holds a certification in AI Product Management, showcasing her focus on leveraging emerging technologies.

Personality Overview

Big Picture Person

Imaginative

Believer

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

AI Product Management
Her recent AI Product Management certification indicates a strong interest in integrating artificial intelligence into product strategy and development.
Customer Experience (CX)
Multiple roles emphasize her expertise in user experience, customer engagement, and ensuring high customer satisfaction throughout the product journey.
Full Product Lifecycle
Her skills cover the entire product journey, from initial road mapping and user stories to final product delivery and launch.

Media Appearances

Samantha has no verified media appearances

Work History

4-2025
Head of Product at ORDE Financial
7-2024 - 4-2025
Product Owner at ORDE Financial
4-2022 - 2-2024
Product Manager at NIB Travel
4-2017 - 4-2022
Product Owner at Australian Unity
2015 - 2016
Senior Business Analyst at Department of Justice

Education

1998 - 2003
Master's Degree from PSG College of Technology

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Head of Product at ORDE Financial
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Insights For Selling To Samantha

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samantha is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Samantha

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Samantha move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Samantha take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Samantha

Personality Compatibility


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