Samer Faza

Critic
DISC Type : C

Director of Sales at Four Seasons Hotels and Resorts

London, England, United Kingdom

Overview

Samer is the Director of Sales at Four Seasons Hotel London at Tower Bridge, specializing in luxury travel and business development. An award-winning professional with a background in revenue management, he is described by colleagues as meticulous and professional. He holds a BSc in Mechatronics Engineering from the University of Jordan.

Samer comes from a multicultural background with both Jordanian and Macedonian roots. His professional interests extend beyond hospitality to include the consulting and professional services sectors, as indicated by his interest in firms like Deloitte and EY. He is also certified in digital marketing.

Unique fact: Despite his successful career in luxury hospitality sales, he holds a degree in Mechatronics Engineering.

Personality Overview

Precise

ROI Driven

Negotiator

They enjoy working alone and do not rely on others very often.  They prefer to do logical analysis and value evidence over emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Luxury Travel
As a sales leader at Four Seasons, his focus is on the global luxury travel market, managing corporate, leisure, and entertainment group segments.
Revenue Optimization
He is an award-winning former Director of Revenue Management, skilled in pricing, managing business mix, and inventory to maximize financial results.
Corporate Events
Actively promotes London for incentive and corporate events, attending major industry trade shows like IMEX to develop this market segment.

Media Appearances

Samer has no verified media appearances

Work History

9-2023
Director of Sales at Four Seasons Hotels and Resorts
3-2019 - 9-2023
Director of Revenue Management at Four Seasons Hotels and Resorts
6-2017 - 3-2019
Senior Director of Revenue at Four Seasons Hotels and Resorts
4-2011 - 11-2013
Revenue Analyst (Demand Analyst) at Royal Jordanian
2-2010 - 1-2011
Third Party & Learning solutions Sales Officer at STS - Specialized Technical Services

Education

2004 - 2009
BSc from University of Jordan
2002 - 2004
High School Certificate from Collège De La Salle - Frères

More Information

Social Presence :

Prographics :

Exp : 12 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Director of Sales at Four Seasons Hotels and Resorts
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Insights For Selling To Samer

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samer is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Samer

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Samer move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Samer take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Samer

Personality Compatibility


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