Samit Thakur in

Samit Thakur

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CRM Sr Solution Strategy Architect (Pre Sales) at ServiceNow
📍 Los Angeles, California, United States

Samit Thakur is an AI Technology and Industry Expert at ServiceNow, specializing in CRM strategy and enterprise architecture for highly-regulated industries. With a background at Salesforce and Centene, he excels in future-proofing businesses with sustainable AI and analytics solutions. People who have worked with him describe him as diligent, hardworking, and an outstanding contributor.

He developed a digital signal processing (DSP) software package for peak detection in DNA sequencing.

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Experience
29 Years
Current Role
CRM Sr Solution Strategy Architect (Pre Sales)
Job Level
Senior
Location
Los Angeles, California, United States
Personality Overview

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Decision Approach
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Priorities

Topics Samit cares about

AI in Healthcare
Has extensive experience providing AI, cloud, and analytics advisory services to the healthcare industry from his time at Salesforce and Centene Corporation.
Enterprise CRM Strategy
Currently a CRM Sr Solution Strategy Architect at ServiceNow, focused on shaping the vision and architecture for enterprise-wide customer and revenue transformations.
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Career

Work history

10-2025
CRM Sr Solution Strategy Architect (Pre Sales)
ServiceNow
1-2025 - 9-2025
Principal Digital Strategist
Centene Corporation
2-2022 - 5-2024
Business Strategy Director, Engagement Delivery (Healthcare Industry)
Salesforce
2-2021 - 1-2022
Practice Lead, Professional Services (Healthcare Industry - Western US)
Salesforce
1-2018 - 2-2021
Senior Delivery Manager and Senior Program Architect
Vlocity, a Salesforce Company
In the press

Media appearances

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Education
9-2023 - 1-2024
MIT Professional Education Applied Data Science Program
MIT Professional Education
2007 - 2008
Technical Management Program Certificate
UCLA Extension
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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