Samuel Nash

Questioner
DISC Type : c

Senior Director of Sales & Aftermarket Services at Douglas Machine Inc.

Fergus Falls, Minnesota, United States

Overview

As Senior Director of Sales & Aftermarket Services at Douglas Machine Inc. , Samuel leads strategic sales and business development. With over a decade of experience, including leadership roles at Grainger focusing on the manufacturing vertical, he is committed to delivering innovative automation solutions. He earned his bachelors degree from the University of Northwestern – St. Paul.

He believes that in automation projects, the machine is rarely the hardest part; instead, alignment, communication, and engineering clarity are what determine success.

Personality Overview

Price-Sensitive

Systematic

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Packaging Automation
Focuses on matching the right level of product control, speed, and cost to a customer's specific application, particularly for case packers and cartoners.
Customer Risk Mitigation
Advocates for using Factory Acceptance Testing (FAT) to reduce customer risk and validate readiness, rather than simply demonstrating equipment.
Capital Project Success
Emphasizes that clear communication and engineering alignment are more critical for a smooth capital project than the machinery itself.

Media Appearances

Samuel has no verified media appearances

Work History

1-2024
Senior Director of Sales & Aftermarket Services at Douglas Machine Inc.
4-2022 - 2-2024
Director of Sales at Douglas Machine Inc.
1-2019 - 3-2022
Sr Mgr Customer Coverage at Grainger
1-2016 - 1-2019
District Sales Manager at Grainger
7-2013 - 12-2015
Market Manager at Grainger

Education

2003 - 2005
Bachelor's degree from University of Northwestern – St. Paul

More Information

Social Presence :

Prographics :

Exp : 24 Location : Fergus Falls, Minnesota, United States Job Level : Senior Designation : Senior Director of Sales & Aftermarket Services at Douglas Machine Inc.
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Insights For Selling To Samuel

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Samuel is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Samuel

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Samuel move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Samuel take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Samuel

Personality Compatibility


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