Sandeep Narayan

Enthusiast
DISC Type : i

Technical Support Engineer at Oracle

Bengaluru, Karnataka, India

Overview

Sandeep Narayan is a Technical Support Engineer at Oracle with over six years of experience supporting large-scale IT environments for global healthcare clients. A graduate of Shreedevi Institute of Technology, he is skilled in troubleshooting complex issues across cloud platforms, ensuring high service availability and operational efficiency.

He has significant experience working within 24x7 mission-critical environments to maintain system reliability for enterprise clients.

Personality Overview

Story Driven

Consensus Focused

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Healthcare IT
His entire recent career at Oracle and Cerner has been focused on delivering enterprise IT support for global healthcare clients in mission-critical environments.
Service Availability
His role emphasizes ensuring high service availability and operational continuity for clients, a key responsibility in his support function.
Complex Troubleshooting
Described as skilled in troubleshooting complex technical issues, incident management, and performing root cause analysis to maintain system reliability.

Media Appearances

Sandeep has no verified media appearances

Work History

8-2022
Technical Support Engineer at Oracle
7-2021 - 6-2022
Technical Support Engineer at Cerner Healthcare Private Limited
1-2020 - 1-2021
Technical Support Specialist at Diya Systems

Education

2015 - 2019
Master of Computer Applications - MCA from Shreedevi institute of technology
2012 - 2015
Bachelor of Computer Application from Mangalore University

More Information

Social Presence :

Prographics :

Exp : 5 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : Technical Support Engineer at Oracle
URL has been copied!

Insights For Selling To Sandeep

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sandeep is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Sandeep

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Sandeep move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Sandeep take some risk or not?

  • They can take some low-probability risks if needed.

You And Sandeep

Personality Compatibility


Other Oracle Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.