Sandra CASTAñeda in

Sandra CASTAñeda

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Customer Experience Canada at Scotiabank
📍 México, Mexico

Sandra is a communications specialist and Brand Manager currently focusing on Customer Experience at Scotiabank. With a background in developing national BTL advertising campaigns, she is a graduate of Tecnológico de Monterrey. Colleagues describe her as a committed, proactive, and collaborative leader with excellent communication skills.

She has hands-on experience coordinating large-scale media events, including the MUF festival in both 2008 and 2009.

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Experience
10 Years
Current Role
Customer Experience Canada
Job Level
Leadership
Location
México, Mexico
Personality Overview

How Sandra shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sandra cares about

Leadership & Culture
Advocates for treating employees like adults to foster a positive work climate, believing true leadership is essential for a team's success.
Customer Experience
Her current role at Scotiabank is centered on managing and improving the customer experience for the Canadian market.
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Career

Work history

1-2025
Customer Experience Canada
Scotiabank
8-2014
Founder
Petit Festa
1-2023 - 1-2025
Risk Analyst on Cash app
Foundever
1-2023 - 7-2023
Customer Service Specialist
Cash App
5-2022 - 7-2022
Online Journalist
Notimex - Agencia de Noticias
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1998 - 2006
LCC
Tecnológico de Monterrey
2011 - 2011
Social Media & Community Management
APOLORAMA
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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