Sanjay Dutta

Captain
DISC Type : DS

Director IT at Qualcomm

San Jose, California, United States

Overview

Sanjay Dutta is an IT Director at Qualcomm with over 25 years of global experience in service delivery and establishing offshore captive centers. Colleagues describe him as a strong, collaborative, and compassionate leader, skilled in managing large, matrixed organizations and fostering talent.

He successfully built a 150-person IT team in India from the ground up, achieving a phenomenally high talent retention rate.

Personality Overview

Output-Driven

Planner & Achiever

Dynamic But Sincere

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Global Service Delivery
He has over 25 years of experience spearheading large, complex IT service delivery operations and managing global teams across multiple geographies.
Captive Center Strategy
He has proven expertise in establishing and managing global offshore captive centers, including governance, business operations, and 24x7 support models.
Talent Retention
Praised for his leadership, he successfully built and managed a 150-person team with a "phenomenal retention rate, " highlighting his focus on developing and motivating people.

Media Appearances

Sanjay has no verified media appearances

Work History

8-2011 - 11-2018
Director IT at Qualcomm
11-2008 - 8-2011
Sr. Project Business Consultant at EDS / Hewlett Packard Enterprise Services, USA
4-2005 - 10-2008
Senior Principal at VERITAS Software/Symantec Corporation, USA
Senior Principal at ADP Inc., USA
Senior Techno-Functional Consultant at Appshop Inc., USA

Education

Education details unavailable from Delhi University

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Jose, California, United States Job Level : Mid-senior Designation : Director IT at Qualcomm
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Insights For Selling To Sanjay

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • During followups, use phone or text if needed, they should be fine
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sanjay is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Sanjay

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Sanjay move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Sanjay take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Sanjay

Personality Compatibility


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