Sanjay Kumar Jha

Researcher
DISC Type : Cs

Chief Operating Officer at Maruti Suzuki India Limited

Bihar, India

Overview

Sanjay Kumar Jha is a strategic Chief Operating Officer at Maruti Suzuki with 24 years of extensive experience in the Indian automobile industry. Holding a Bachelors in Automobile Engineering and a Six Sigma Green Belt, he is an expert in strategic planning, sales, after-sales, and enhancing operational performance for leading OEMs.


He holds recent certifications in AI Tools and a Diploma in Electric Vehicle Technology, showing a commitment to integrating new technologies with his veteran industry experience.

Personality Overview

Process Focused

Perfectionist

Self-Disciplined

They do not like taking risks at all and go for proven options in the end.  They tend to be clear about their needs and limitations and are unlikely to promise too much. Being observant comes to them naturally.

Topics They Care About

Automotive Strategy
His career is defined by strategic planning and leadership roles at major OEMs, focusing on business plan implementation, capability building, and driving growth.
Service Excellence
He publicly celebrates team achievements in service and customer satisfaction, emphasizing the importance of after-sales performance and customer-centric operations.
Market Performance
Actively shares and analyzes vehicle registration and quarterly sales data, showing a keen interest in market trends and the competitive performance of Indian OEMs.

Media Appearances

Sanjay has no verified media appearances

Work History

1-2024
Chief Operating Officer at Maruti Suzuki India Limited
8-2018 - 12-2023
Chief Executive Officer at RAM LAKSHAN SS AUTO PRIVATE LIMITED
2016 - 2017
Group CEO at Ashok Leyland
2-2014 - 2016
GENERAL MANAGER at Mahindra Rise
2012 - 2014
General Manager at Maruti Suzuki India Limited

Education

1995 - 1999
BE automobile from Xavier University
1995 - 1999
Bachelor of Engineering - BE from Xaviour International University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bihar, India Job Level : Leadership Designation : Chief Operating Officer at Maruti Suzuki India Limited
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Insights For Selling To Sanjay Kumar

During A Call Or A Meeting

DO's

  • Use a presentation with information before getting into a live product walkthrough
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Avoid emotional and informal language, stay objective and to the point instead
  • Don’t overhype the product/pitch, keep it measured
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sanjay Kumar is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Sanjay Kumar

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Sanjay Kumar move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Sanjay Kumar take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Sanjay Kumar

Personality Compatibility


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