Santosh Dharmapuri

Researcher
DISC Type : Cs

SVP - Global Delivery at ValueLabs

Edison, New Jersey, United States

Overview

Santosh is a Senior Vice President of Global Delivery at ValueLabs, managing one of the companys top three strategic accounts. He has over 20 years of experience, having impressively grown from a trainee to a senior executive within the same company. Colleagues describe him as sharp, a strong leader, and a great mentor.

Personality Overview

ROI Seeker

Soft Communicator

Detail Oriented

The only way to convince them is by showing them examples and ample proof.  They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

QE Transformation
He has been instrumental in transforming ValueLabs' Quality Assurance and Quality Engineering practices, establishing the company as a trusted strategic partner in the industry.
AI in Delivery
His focus includes leveraging AI for delivery transformation, highlighting achievements of over 50% in productivity gains.
Account Growth
He is responsible for nurturing key client relationships and expanding services, with a track record of driving significant revenue growth.

Media Appearances

Santosh has no verified media appearances

Work History

10-2021
SVP - Global Delivery at ValueLabs
10-2019 - 10-2021
VP at ValueLabs
3-2003 - 9-2019
AVP - Customer Success at ValueLabs
7-2002 - 2-2003
Programmer-Trainee at CESP inc
11-2001 - 2-2002
Programmer-Trainee at Reliable Infotech

Education

MCA; B.Tech (CS); B.Sc (CSC); Advanced Diploma in S/w Engg (Honors) from *
Education details unavailable from Aptech Computer Education

More Information

Social Presence :

Prographics :

Exp : 23 Location : Edison, New Jersey, United States Job Level : Leadership Designation : SVP - Global Delivery at ValueLabs
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Insights For Selling To Santosh

During A Call Or A Meeting

DO's

  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Santosh is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Santosh

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Santosh move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Santosh take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Santosh

Personality Compatibility


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