Santosh Kumar Chanda

Sharpshooter
DISC Type : DC

Executive Director at MSCI Inc.

Mumbai, Maharashtra, India

Overview

Santosh is an Executive Director at MSCI Inc. with extensive experience in the financial services industry, specializing in Quality Engineering. He focuses on implementing scalable automation frameworks and leading the evolution from traditional QA to an engineering-led QE model. Colleagues describe him as a patient and knowledgeable leader with a strong strategic vision.

He has a demonstrated history of driving process optimization and enabling high-quality software releases while empowering his teams.

Santosh led the transformation from traditional QA to an "automation-first" and "continuous testing" culture.

Personality Overview

Thorough Evaluator

ROI Driven

Rigorous & Demanding

They take a lot of pride in personal achievements.  They are not always relationship oriented. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

QE Transformation
He has led the evolution from traditional Quality Assurance to an engineering-led model focused on automation-first and continuous testing principles.
Team Leadership
His roles consistently involve owning talent strategy, mentoring team members, and performance management, as highlighted in multiple recommendations.
Process Optimization
A core part of his headline and responsibilities includes driving process improvements and designing efficient automation frameworks to ensure high-quality delivery.

Media Appearances

Santosh has no verified media appearances

Work History

1-2023
Executive Director at MSCI Inc.
1-2015 - 12-2022
Vice President at MSCI Inc.
4-2009 - 12-2014
Senior Associate at MSCI Inc.
6-2008 - 4-2009
Associate Test Consultant at Microsoft Corporation
2-2001 - 6-2008
Associate Consultant at Tata Consultancy Services

Education

1996 - 2000
BE from University of Madras
1994 - 1996
Intermediate from A.V. College of Arts, Science & Commerce

More Information

Social Presence :

Prographics :

Exp : 24 Location : Mumbai, Maharashtra, India Job Level : Senior Designation : Executive Director at MSCI Inc.
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Insights For Selling To Santosh Kumar

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don't try too hard to forge relationships with them
  • Do not spend too much time focusing on product tech or features
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Santosh Kumar is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Santosh Kumar

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Santosh Kumar move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Santosh Kumar take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Santosh Kumar

Personality Compatibility


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