Sarah Bernstein in

Sarah Bernstein

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VP Organizational Transformation | AI Workforce Strategy | Learning & Leader Development at Lumen Technologies
📍 San Francisco Bay Area, United States

Sarah is the VP of Organizational Transformation at Lumen Technologies, with over 25 years of experience driving change at tech giants like Microsoft, Airbnb, and PayPal. She specializes in scaling global teams and implementing AI-driven workforce strategies. She holds an MS in Organization Development from Pepperdine University.

Outside of her executive role, Sarah is passionate about developing leaders and champions women in the workplace. She balances her professional drive with her family life, which includes her young son, and reflects on the importance of setting a high standard for the next generation.

While at Palo Alto Networks, she was instrumental in growing the Network Security business by 240%.

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Current Role
VP Organizational Transformation | AI Workforce Strategy | Learning & Leader Development
Location
San Francisco Bay Area, United States
Personality Overview

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Priorities

Topics Sarah cares about

AI Workforce Strategy
Leads enterprise-wide AI adoption and learning journeys at Lumen, emphasizing the human element and leadership's role in enabling new technology.
Organizational Transformation
Her career is focused on redesigning operating models to guide companies like Lumen, Airbnb, and Palo Alto Networks through hypergrowth, disruption, and technological change.
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Career

Work history

12-2025
VP Organizational Transformation | AI Workforce Strategy | Learning & Leader Development
Lumen Technologies
8-2024 - 12-2025
VP HR | Organizational Transformation & AI Transformation
Lumen Technologies
10-2023 - 6-2024
Global People Leader Digital Technology
ServiceNow
10-2020 - 10-2023
Senior Director, People Business Partner / Network Security Engineering & Product
Palo Alto Networks
4-2019 - 10-2020
Senior Director, People Business Partner / World Wide Sales & Operations
Airbnb
In the press

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Education
MSOD
Pepperdine University
BA
Tufts University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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