Sarah Dacruz
Login to view DISC.Sarah Dacruz is a seasoned customer service leader with over 22 years of experience, currently serving as the Head of Retail and Customer Services at Last Mile Water. Her career has been centered in the water utility sector, including a long tenure at Dŵr Cymru Welsh Water in various management and training roles.
Sarah is a people-focused manager who frequently expresses pride in her team, celebrating their hard work and fostering a positive work environment. She is dedicated to team building and recognizes the importance of a strong, collaborative culture to deliver excellent service.
She holds an ILM Level 5 certification in leadership and management, underscoring her commitment to professional development in her field.
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Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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