Sarah Pedersen CMgr MCMI

Critic
DISC Type : C

IT Lead Service Delivery Manager, Holdings at Allianz Technology

Surrey, England, United Kingdom

Overview

Sarah Pedersen is a Lead IT Service Delivery Manager at Allianz Technology, specializing in overseeing service delivery and managing third-party supplier relationships. She is a certified Chartered Manager and holds an ITIL v4 Foundation certification, underscoring her expertise in IT service management and leadership.


She holds a Chartered management & Leadership certification, a distinguished accreditation in the management profession.

Personality Overview

Negotiator

Precise

Objective Thinker

They like to do things independently and don’t look for support from others.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

IT Service Delivery
Her core responsibility involves overseeing IT service delivery at a holdings level for Allianz, managing teams and key functions like the Service Desk and Access Management.
Vendor Management
Her role explicitly includes managing and overseeing third-party supplier relationships, making it a key area of focus in her professional capacity.
Leadership & Management
She leads multiple teams, including offshore Service Managers, and holds a Chartered management & Leadership certification, indicating a strong focus on effective management.

Media Appearances

Sarah has no verified media appearances

Work History

9-2023
IT Lead Service Delivery Manager, Holdings at Allianz Technology
12-2016 - 10-2023
Lead IT Service Manager at Allianz Insurance
1-2013 - 12-2016
Service Delivery Manager at Dimension Data
9-2007 - 12-2013
EA to Services Director at Dimension Data
PA to Estimating Director and Sales & Marketing Director at ENGIE Axima Belgium

Education

Sarah has no verified education history

More Information

Social Presence :

Prographics :

Exp : 18 Location : Surrey, England, United Kingdom Job Level : Mid-senior Designation : IT Lead Service Delivery Manager, Holdings at Allianz Technology
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Insights For Selling To Sarah

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sarah is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Sarah

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Sarah move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Sarah take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Sarah

Personality Compatibility


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