Sarah Yates in

Sarah Yates

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Chief Operating Officer (COO)- Food at The Midcounties Co-operative
📍 United Kingdom

Sarah is the Chief Operating Officer for Food at The Midcounties Co-operative, with over 15 years of leadership experience at companies including Sainsburys and A. F. Blakemore. She has a track record of designing customer strategy and delivering large-scale transformation programs. Sarah holds a BSc (Hons. ) in Economics from Swansea University.

Sarah recently shared her pride in the launch of #OurCoopFamily, a milestone merger between Central Coop, Chelmsford Star, and Midcounties, which formed the largest independent co-operative society in the UK.

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Experience
26 Years
Current Role
Chief Operating Officer (COO)- Food
Job Level
Leadership
Location
United Kingdom
Personality Overview

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Priorities

Topics Sarah cares about

Customer Transformation
Her career has focused on designing customer strategy and leading transformation programs at retailers like Sainsbury's and A. F. Blakemore to embed a customer-first culture.
Retail Operations
As COO of Food, she is responsible for operational efficiency, store support, and trading. Previously led programs to transform workforce management and payment systems at Sainsbury's.
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Career

Work history

6-2022
Chief Operating Officer (COO)- Food
The Midcounties Co-operative
7-2020 - 6-2022
Head of Store Support
The Midcounties Co-operative
9-2019 - 6-2020
Director of Customer Experience
A.F. Blakemore & Son Ltd
1-2018 - 5-2019
Head of Customer Experience
Sainsbury's
5-2014 - 12-2017
Head of Transformation Programs - Workforce Management (Kronos ) and Payment Systems ( EPOS )
Sainsbury's
In the press

Media appearances

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Education
BSc (Hons.) Economics
Swansea University / Prifysgol Abertawe
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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