Satabdwi is an IT Service Delivery Leader with over 20 years of experience managing global operations and large-scale teams. He specializes in turning around customer satisfaction, driving automation with tools like BluePrism, and managing portfolios exceeding $500M in total contract value. He holds a Bachelor of Science from Cotton College.
He has successfully scaled global delivery teams from 70 to over 900 members.
Satabdwi Sinha
Gig Practice Head at Wipro
Bengaluru, Karnataka, India
Overview
Topics They Care About
Global IT Operations
Manages complex IT operations across APAC, Europe, and the Americas, leading geographically dispersed teams to ensure service stability and growth.
Service Delivery Automation
Drives automation using platforms like SailPoint, SCCM, and BluePrism to improve efficiency, reduce incidents, and enable proactive support.
CSAT Turnarounds
Has a proven track record of transforming failing Service Level Agreements (SLAs) and Customer Satisfaction (CSAT) scores into successes.
Media Appearances
Satabdwi has no verified media appearances
Work History
9-2025
Gig Practice Head at Wipro
12-2018 - 6-2023
Bangalore Site Head at HCL Technologies
12-2018 - 6-2023
General Manager at HCL Technologies
7-2015 - 12-2018
DGM at IBM
10-2011 - 7-2015
Associate Vice President at Wipro
1-2003 - 10-2011
Operations Manager at IBM Daksh
Education
6-1997 - 5-2000
Bachelor of Science - BS from Cotton College
More Information
Social Presence :
Prographics :
Exp : 20
Location : Bengaluru, Karnataka, India
Job Level : N/A
Designation : Gig Practice Head at Wipro
