Satoru Masuda

Satoru Masuda is the Divisional Director of Customer Experience at Lidl International, where he has built his entire career. He progressed through roles including Sales Manager, Audit Team Lead, and Head of Customer Care, demonstrating deep expertise within the company. He holds a Diplom Kaufmann from the Universität Passau.

Based on his interests, Satoru keeps current with business and leadership topics by following publications like manager magazin. He also maintains a connection to his alma mater, the Universität Passau, suggesting an appreciation for his academic and professional network.

His entire career progression has been within the Lidl organization, showcasing exceptional loyalty and comprehensive knowledge of the business.