Satoru Masuda is the Divisional Director of Customer Experience at Lidl International, where he has built his entire career. He progressed through roles including Sales Manager, Audit Team Lead, and Head of Customer Care, demonstrating deep expertise within the company. He holds a Diplom Kaufmann from the Universität Passau.
Based on his interests, Satoru keeps current with business and leadership topics by following publications like manager magazin. He also maintains a connection to his alma mater, the Universität Passau, suggesting an appreciation for his academic and professional network.
His entire career progression has been within the Lidl organization, showcasing exceptional loyalty and comprehensive knowledge of the business.
Satoru Masuda
Bereichsleiter Customer Experience at Lidl International
Germany
Overview
Topics They Care About
Customer Experience
As the Divisional Director for Customer Experience at Lidl, this is his core professional focus, evolving from his previous role as Head of Customer Care.
Retail Operations
His background as a Sales Manager and Audit Team Lead provides him with a strong foundation in the operational mechanics of a large retail environment.
Management Strategy
His interest in "manager magazin" indicates he follows current trends and strategies in business leadership and corporate management.
Media Appearances
Satoru has no verified media appearances
Work History
7-2024
Bereichsleiter Customer Experience at Lidl International
6-2019 - 6-2024
Bereichsleiter Customer Care at Lidl International
1-2011 - 5-2019
Teamleiter Revision at Lidl International
10-2005 - 12-2006
Verkaufsleiter at Lidl in Deutschland
Education
10-1999 - 5-2005
Diplom Kaufmann from Universität Passau
More Information
Social Presence :
Prographics :
Exp : 15
Location : Germany
Job Level : N/A
Designation : Bereichsleiter Customer Experience at Lidl International
