Scott Carruth in

Scott Carruth

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Senior Technical Account Manager at Genesys
📍 Reno, Nevada, United States

Scott Carruth is a Senior Manager at Genesys, specializing in enterprise Cloud-Based Contact Center and Voice Recognition IVR solutions. His expertise lies in sizing, selling, and managing complex projects for enterprise clients, drawing on his extensive background in professional services and program management at firms like Nuance and Convergys. He holds a B. S. from Florida Gulf Coast University.

While his professional life is well-documented, personal details are private. He does list an interest in Brigham Young University, which he also attended, suggesting a possible ongoing connection with the institution and its community.

He has built a deeply focused career within the niche of enterprise voice recognition and call center technology across several key industry players.

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Experience
21 Years
Current Role
Senior Technical Account Manager
Job Level
Middle
Location
Reno, Nevada, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Scott cares about

Enterprise IVR Solutions
His career at Nuance, Convergys, and Genesys has consistently focused on scoping, selling, and managing enterprise-level IVR applications and voice recognition technologies.
Cloud Contact Centers
Currently responsible for selling and managing enterprise cloud-based contact center solutions, a theme consistent across his senior roles at multiple companies.
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Career

Work history

9-2013 - 12-2021
Senior Technical Account Manager
Genesys
3-2013
Customer Engagement Manager
Genesys
9-2011 - 3-2013
Senior Consultant
MicroStrategy - Angel.com
12-2006 - 9-2011
Principal Business Development Manager
Convergys
9-2000 - 9-2006
Senior Program Manager
Nuance
In the press

Media appearances

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Education
1998 - 2000
Bachelor of Science (B.S.)
Florida Gulf Coast University
1983 - 1985
Education details unavailable
Brigham Young University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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