Scott Cassidy in

Scott Cassidy

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ASLAN Certified Trainer Partner at ASLAN Sales Training
📍 Greater Boston, United States

Scott is the Global VP of Customer Experience at Vertiv, bringing over three decades of expertise in sales and marketing. An alumnus of Villanova University, he is focused on transforming organizations to be more customer-centric. Colleagues describe him as an engaging, inspiring, and effective leader who gets things done.

Beyond his executive role, Scott is a podcaster, hosting "Outside In with Scott Cassidy. " This platform allows him to explore his passion for customer-first strategies by interviewing other leaders, reflecting his core professional belief in an "outside-in" approach to business and service.

He hosts a professional podcast focused on customer experience and leadership.

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Experience
3 Years
Current Role
ASLAN Certified Trainer Partner
Location
Greater Boston, United States
Personality Overview

How Scott shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Scott cares about

Customer Experience
His current global role at Vertiv and his personal podcast are both centered on defining and developing a superior and frictionless customer experience.
Data Center Innovation
He frequently shares content about Vertiv's role in the future of data centers, including topics like liquid cooling for AI, energy storage, and modular construction.
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Career

Work history

9-2024
ASLAN Certified Trainer Partner
ASLAN Sales Training
5-2024
Licensed Real Estate Agent
Rhode Island Real Estate Services
11-2023
Board Member and Treasurer
Varnum House Museum
11-2022
Member Board of Directors and Treasurer
Academy Science Center
3-2023 - 9-2024
Global VP of Customer Experience
Vertiv
In the press

Media appearances

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Education
1986 - 1990
Bachelor of Arts
Villanova University
2014 - 2014
LEAD to Impact Leadership Program
UNC Keenan Flagler Business School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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