Scott Cassidy in

Scott Cassidy

Trailblazer · DISC type DI
ASLAN Certified Trainer Partner at ASLAN Sales Training
📍 Greater Boston, United States

Scott is the Global VP of Customer Experience at Vertiv, bringing over three decades of expertise in sales and marketing. An alumnus of Villanova University, he is focused on transforming organizations to be more customer-centric. Colleagues describe him as an engaging, inspiring, and effective leader who gets things done.

Beyond his executive role, Scott is a podcaster, hosting "Outside In with Scott Cassidy. " This platform allows him to explore his passion for customer-first strategies by interviewing other leaders, reflecting his core professional belief in an "outside-in" approach to business and service.

He hosts a professional podcast focused on customer experience and leadership.

Read the full overview →
Experience
3 Years
Current Role
ASLAN Certified Trainer Partner
Location
Greater Boston, United States
Personality Overview

How Scott shows up

Achievement-Oriented
Friendly But Fast
Informal

They will fight for you if they come to believe in you. They do not mind taking risks and can make hard decisions, if necessary. They respond better to a combination of speed and relationship.

Priorities

Topics Scott cares about

Customer Experience
His current global role at Vertiv and his personal podcast are both centered on defining and developing a superior and frictionless customer experience.
Data Center Innovation
He frequently shares content about Vertiv's role in the future of data centers, including topics like liquid cooling for AI, energy storage, and modular construction.
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Career

Work history

9-2024
ASLAN Certified Trainer Partner
ASLAN Sales Training
5-2024
Licensed Real Estate Agent
Rhode Island Real Estate Services
11-2023
Board Member and Treasurer
Varnum House Museum
11-2022
Member Board of Directors and Treasurer
Academy Science Center
3-2023 - 9-2024
Global VP of Customer Experience
Vertiv
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1986 - 1990
Bachelor of Arts
Villanova University
2014 - 2014
LEAD to Impact Leadership Program
UNC Keenan Flagler Business School
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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