Scott is the Global VP of Customer Experience at Vertiv, bringing over three decades of expertise in sales and marketing. An alumnus of Villanova University, he is focused on transforming organizations to be more customer-centric. Colleagues describe him as an engaging, inspiring, and effective leader who gets things done.
Beyond his executive role, Scott is a podcaster, hosting "Outside In with Scott Cassidy. " This platform allows him to explore his passion for customer-first strategies by interviewing other leaders, reflecting his core professional belief in an "outside-in" approach to business and service.
He hosts a professional podcast focused on customer experience and leadership.
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