Scott is the Global VP of Customer Experience at Vertiv, bringing over three decades of expertise in sales and marketing. An alumnus of Villanova University, he is focused on transforming organizations to be more customer-centric. Colleagues describe him as an engaging, inspiring, and effective leader who gets things done.
Beyond his executive role, Scott is a podcaster, hosting "Outside In with Scott Cassidy. " This platform allows him to explore his passion for customer-first strategies by interviewing other leaders, reflecting his core professional belief in an "outside-in" approach to business and service.
He hosts a professional podcast focused on customer experience and leadership.
Read the full overview →They will fight for you if they come to believe in you. They do not mind taking risks and can make hard decisions, if necessary. They respond better to a combination of speed and relationship.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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