Scott Hartman

Evaluator
DISC Type : dsc

Director Sales: State & Local Government at Genesys

Albany, New York, United States

Overview

Scott Hartman is a sales leader specializing in public sector and government accounts, with extensive experience at companies like Genesys and TTEC Digital. A certified Lean Six Sigma Blackbelt, he excels in solution selling, developing talent, and managing multi-million-dollar contact center opportunities. He holds a Bachelor of Business Administration from the State University of New York.

Colleagues describe Scott as a great leader who is focused, driven, and invests in his people. He is praised for his strategic thinking and results-focused mindset, which motivates his teams to excel and fosters a positive work-life balance. His posts indicate a focus on creating opportunities for sales professionals.

Unique fact: As a certified Lean Six Sigma Blackbelt, Scott led an initiative that successfully reduced over $13 million in duplicate spending across four cross-functional teams.

Personality Overview

Hard To Convince

Quality Focused

Thorough Evaluator

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Public Sector Sales
His career is defined by leadership roles focusing on State, Local, and Education (SLED) government sales at Genesys, Botcopy, TTEC Digital, and ConvergeOne.
Contact Center Tech
He has deep expertise in contact center solutions (CCaaS), managing large-scale opportunities for states and municipalities to transform citizen digital experiences.
Talent Development
Recommendations highlight his passion for investing in his people. He frequently posts about hiring exceptional sales professionals for his team.

Media Appearances

Scott has no verified media appearances

Work History

10-2025
Director Sales: State & Local Government at Genesys
2-2025
Director of Sales: Public Sector at Botcopy
8-2024 - 2-2025
VP Business Development at Senture, LLC
9-2020 - 9-2024
Vice President Digital Solutions: State & Local Gov at TTEC Digital
4-2018 - 9-2020
Director of Sales: SLED at ConvergeOne

Education

1994 - 1996
Bachelor of Business Administration (BA) from State University of New York - System

More Information

Social Presence :

Prographics :

Exp : 7 Location : Albany, New York, United States Job Level : Mid-senior Designation : Director Sales: State & Local Government at Genesys
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Insights For Selling To Scott

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Scott is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Scott

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Scott move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Scott take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Scott

Personality Compatibility


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