Scott Henkel in

Scott Henkel

Commander · DISC type D
Director, Customer Experience at Cinch Home Services
📍 Clermont, Florida, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Current Role
Director, Customer Experience
Location
Clermont, Florida, United States
Personality Overview

How Scott shows up

Candid & Clear
Decisive
Risk-Taker

They respond better to strong and respectful interactions. They like to move fast and expect the same from others. They take a lot of pride in personal achievements.

Priorities

Topics Scott cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

12-2023
Director, Customer Experience
Cinch Home Services
11-2022 - 12-2023
Director, Workforce Management
Gainwell Technologies
6-2019 - 11-2022
Director, Member Services
WellDyneRx
3-2014 - 6-2019
Associate Director, Workforce Management
Optum
10-2012 - 3-2014
Senior Manager, Workforce Management
Spectrum
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Science
Sullivan University
Associate of Science
Sinclair Community College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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