Sean H. in

Sean H.

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Vice President of Customer Success at Constant Contact
📍 San Diego Metropolitan Area, United States

Sean is a Director at Intuit, leading large teams to deliver ML-powered customer success and service experiences for products like QuickBooks and TurboTax. He is a results-oriented technology leader and a graduate of the United States Naval Academy with an MBA from the University of San Diego.

Outside of his tech career, Sean is a former Naval Officer with 15 years of active-duty service, including deployments with SEAL teams. He is a writer, a passionate advocate for veterans, and openly shares his experiences as a parent of a child with special needs.

He and his wife founded a non-profit organization that provides outreach and support for special needs families.

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Experience
22 Years
Current Role
Vice President of Customer Success
Job Level
Senior
Location
San Diego Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sean cares about

AI in Customer Experience
His role at Intuit specifically involves delivering "end to end ML powered Customer Success and Service experiences" for millions of users.
Large-Scale Leadership
He leads teams of thousands of professionals and is responsible for global expert learning and development standards for over 30, 000 experts.
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Career

Work history

12-2025
Vice President of Customer Success
Constant Contact
3-2023 - 8-2025
Customer Success Digital Experiences
Intuit
6-2021 - 4-2023
Director, Customer Success Quickbooks Live Service Delivery
Intuit
8-2019 - 7-2021
Director, Customer Success Expert Network
Intuit
8-2018 - 8-2019
Head of Customer Success Small Business Live Expert Experience
Intuit
In the press

Media appearances

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Education
1995 - 1999
BS
United States Naval Academy
2008 - 2011
MBA
University of San Diego - Knauss School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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