Ashley Millbern in

Ashley Millbern

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Senior Vice President, Consumer Group Customer Success at Intuit
📍 San Diego, California, United States

Ashley Millbern is the Senior Vice President of Consumer Group Customer Success at Intuit, where she leads with a multidimensional perspective spanning finance, product, and marketing. A graduate of the Kelley School of Business, she is described by colleagues as a thoughtful, motivating, and highly effective leader who excels at turning vision into measurable results.

Ashley was one of only four employees to win Intuits 2021 CEO Leadership Award, selected from a pool of 82 nominees for being one of the "best of the best" leaders at the company.

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Current Role
Senior Vice President, Consumer Group Customer Success
Location
San Diego, California, United States
Personality Overview

How Ashley shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ashley cares about

Scaling Expert Networks
As a key part of her role, she focuses on combining human expertise with digital products and has spoken publicly on scaling expert networks for the AI era.
Customer Experience
Her career is centered on customer success. She publicly celebrated the launch of the first TurboTax flagship store, a key customer-centric initiative.
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Career

Work history

2-2026
Senior Vice President, Consumer Group Customer Success
Intuit
6-2022 - 2-2026
Vice President, Consumer Group Customer Success
Intuit
8-2021 - 6-2022
Vice President of Finance, Intuit Customer Success and TurboTax Live
Intuit
1-2018 - 7-2021
Finance Director, TurboTax Live and Consumer Group Customer Success
Intuit
1-2015 - 12-2017
Director of Global Expansion, Rest of World Markets
Intuit
In the press

Media appearances

How military service developed this leader's skills and her advice to .... Featured in Intuit Blog
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Education
B.S. Finance and International Studies
Indiana University - Kelley School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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