Serena Bilotta

Energizer
DISC Type : I

Office Manager at Infinitus Systems, Inc.

San Francisco Bay Area, United States

Overview

Serena Bilotta is the Office Manager at Infinitus Systems, Inc. , leveraging over eight years of experience in high-level hospitality operations. She excels in fostering productive relationships and managing teams, skills honed through roles as General Manager and Director of Operations. She recently won a company award for her exceptional employee engagement skills.

Serena is passionate about creating welcoming and vibrant team environments. She finds joy in planning company events and get-togethers, focusing on making her colleagues feel special and fostering a strong sense of community. Her dedication to cultivating a positive workplace culture is a defining personal and professional trait.

In 2024, Serena was recognized with Infinitus "Living Our Values" award for her outstanding work in engaging employees.

Personality Overview

Full Of Energy

Big Picture Person

Informal

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Employee Engagement
In 2024, she won a company award specifically for her success in engaging employees and making them feel special and welcomed.
Corporate Event Planning
She is described as the "queen of organizing unforgettable events" and takes personal pride and joy in planning company gatherings like InfiniCamp.
Team Culture
Her public posts consistently express gratitude for her team, highlighting her focus on building a positive and collaborative work environment.

Media Appearances

Serena has no verified media appearances

Work History

6-2022
Office Manager at Infinitus Systems, Inc.
4-2021 - 4-2022
Corporate General Manager / AA at A16 San Francisco
7-2020 - 4-2021
Director Of Operations / AA at 4P's Restaurant Group
9-2019 - 8-2020
Assistant General Manager / General Manager at International Smoke
8-2018 - 9-2019
General Manager at PRAIRIE

Education

2004 - 2006
High School Diploma from St. Helena High School

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Office Manager at Infinitus Systems, Inc.
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Insights For Selling To Serena

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid overloading them with too much detail
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Serena is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Serena

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Serena move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Serena take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Serena

Personality Compatibility


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