Serge Doucet

Questioner
DISC Type : c

Chief Administrative Officer/Directeur General at City of Moncton / Ville de Moncton

Shediac Parish, New Brunswick, Canada

Overview

Serge Doucet is the Chief Administrative Officer for the City of Moncton, bringing over two decades of public service experience. His career spans federal, provincial, and municipal governments, with a strong focus on economic development from his time at Opportunities New Brunswick and Fisheries and Oceans Canada. He holds a bachelors degree in business administration.

He transitioned from a senior federal government role as Regional Director General directly to the top administrative position in New Brunswicks largest city.

Personality Overview

Price-Sensitive

Cautious & Analytical

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Economic Development
Has a significant background leading provincial organizations like Opportunities New Brunswick and Future NB, which are dedicated to accelerating private sector and export growth.
Public Administration
His career includes extensive experience across all three levels of government: municipal as CAO, provincial with New Brunswick, and federal with Fisheries and Oceans Canada.
Municipal Governance
As the current Chief Administrative Officer for the City of Moncton, he is responsible for the overall management and strategic direction of the municipality.

Media Appearances

Serge has no verified media appearances

Work History

12-2023
Chief Administrative Officer/Directeur General at City of Moncton / Ville de Moncton
4-2017 - 12-2023
Regional Director General Gulf Region at Fisheries and Oceans Canada
9-2015 - 4-2017
Vice President, Business Growth at Opportunities New Brunswick
1-2014 - 9-2015
Assistant Deputy Minister at Department of Economic Development, Province of New Brunswick
10-2011 - 7-2013
President at Future New Brunswick

Education

Education details unavailable from NBCC Moncton

More Information

Social Presence :

Prographics :

Exp : 13 Location : Shediac Parish, New Brunswick, Canada Job Level : N/A Designation : Chief Administrative Officer/Directeur General at City of Moncton / Ville de Moncton
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Insights For Selling To Serge

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Serge is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Serge

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Serge move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Serge take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Serge

Personality Compatibility


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