Sergio Garibi Harper in

Sergio Garibi Harper

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Director de operaciones at IntouchCX
📍 Guadalajara, Mexico Metropolitan Area

Sergio Garibi Harper is a Customer Experience and Operations Director at IntouchCX with 15 years of experience leading global service organizations. He specializes in operational excellence and data-driven decision-making, holding a Lean Six Sigma Green Belt certification. Colleagues describe him as an outstanding professional with excellent analytical skills and business savvy.

He was named Company MVP in 2017.

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Experience
16 Years
Current Role
Director de operaciones
Job Level
Mid-senior
Location
Guadalajara, Mexico Metropolitan Area
Personality Overview

How Sergio shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Sergio cares about

CX Strategy
His career is dedicated to leading customer experience programs and improving service delivery for global organizations.
Operational Excellence
He focuses on improving operational efficiency and building scalable processes, supported by his Lean Six Sigma Green Belt certification.
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Career

Work history

3-2024
Director de operaciones
IntouchCX
10-2022 - 3-2024
Director, Client Strategy
Beliveo Corporation
6-2021 - 10-2022
Director, Planning and Control
Beliveo Corporation
12-2018 - 6-2021
Training, Quality & Control Sr Manager
Beliveo Corporation
6-2017 - 11-2018
Training & Quality Sr. Manager
Beliveo Corporation
In the press

Media appearances

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Education
9-2020 - 9-2022
Bachelor's degree
Universidad del Valle de México
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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