Sergio Garibi Harper in

Sergio Garibi Harper

Sharpshooter · DISC type CD
Director de operaciones at IntouchCX
📍 Guadalajara, Mexico Metropolitan Area

Sergio Garibi Harper is a Customer Experience and Operations Director at IntouchCX with 15 years of experience leading global service organizations. He specializes in operational excellence and data-driven decision-making, holding a Lean Six Sigma Green Belt certification. Colleagues describe him as an outstanding professional with excellent analytical skills and business savvy.

He was named Company MVP in 2017.

Read the full overview →
Experience
16 Years
Current Role
Director de operaciones
Job Level
Mid-senior
Location
Guadalajara, Mexico Metropolitan Area
Personality Overview

How Sergio shows up

Precise But Practical
Thorough Evaluator
Rigorous & Demanding

They do not care very much about building rapport or relationships. They respond well to strong and respectful communication. They put a lot of effort into ensuring personal success.

Priorities

Topics Sergio cares about

CX Strategy
His career is dedicated to leading customer experience programs and improving service delivery for global organizations.
Operational Excellence
He focuses on improving operational efficiency and building scalable processes, supported by his Lean Six Sigma Green Belt certification.
+5 more topics Login to view topics
Career

Work history

3-2024
Director de operaciones
IntouchCX
10-2022 - 3-2024
Director, Client Strategy
Beliveo Corporation
6-2021 - 10-2022
Director, Planning and Control
Beliveo Corporation
12-2018 - 6-2021
Training, Quality & Control Sr Manager
Beliveo Corporation
6-2017 - 11-2018
Training & Quality Sr. Manager
Beliveo Corporation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2020 - 9-2022
Bachelor's degree
Universidad del Valle de México
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

Other IntouchCX Employees

Explore more public profiles from related professionals.

Vijaya Lakshmi Devi Peruri
Vijaya Lakshmi Devi Peruri
Agent
Intouchcx
GB
Ganesh Bandikola
Manager Workforce Management
IntouchCX
 Sunny Malhotra
Sunny Malhotra
Senior Director- Workforce Management
IntouchCX
 Anushka Sharma
Anushka Sharma
Senior Corporate Recruiter
IntouchCX

More profiles

Discover additional public profiles from our index.

Matt Burghes
Matt Burghes
Retail Media Director, Enablement
Tesco
 Britt La Barre
Britt La Barre
Art Director
Hemline
KE
Katie Englund
Area Director
IDLife Corporate
 Patty McLeroy
Patty McLeroy
Regional Director
IDLife
Unlock the full playbookSee exactly how to sell to Sergio. Free, 10 seconds.