Sergio Narciso

Examiner
DISC Type : cs

Head of Supply Chain at GeneDx

Washington DC-Baltimore Area, United States

Overview

Sergio Narciso is a supply chain executive with over 25 years of cross-industry experience in biotech, medical devices, and aerospace. A graduate of Post University, he specializes in driving digital transformation and operational excellence across procurement, logistics, and strategic planning, managing multimillion-dollar budgets to deliver significant cost savings.

He achieved 5-10% year-over-year supplier cost reductions while heading the supply chain at GeneDx.

Personality Overview

Status Quo Seeker

Process Oriented

Tough To Convince

They are always well-planned and adopt a systematic approach.  Being observant comes to them naturally. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Operational Excellence
A core theme of his career, focused on streamlining processes, optimizing inventory, and implementing KPIs to drive efficiency and profitability.
Digital Transformation
Passionate about leveraging technology for better decision-making, having implemented systems like NetSuite/RF-Smart to enhance supply chain and warehouse operations.
Strategic Procurement
Focuses on strengthening supplier partnerships and negotiating favorable contracts to achieve significant cost reductions and ensure seamless material availability.

Media Appearances

Sergio has no verified media appearances

Work History

9-2023
Head of Supply Chain at GeneDx
1-2023 - 9-2023
Director Materials Management at GeneDx
3-2022 - 1-2023
Director Warehouse and Distribution at Sema4
10-2021 - 3-2022
Logistics Manager at Danbury Mission Technologies
10-2018 - 10-2021
Warehouse Manager at Hologic, Inc.

Education

Bachelor of Business Administration - BBA from Post University
9-1994 - 5-1996
Computer and Information Sciences and Support Services from University of Massachusetts Amherst

More Information

Social Presence :

Prographics :

Exp : 28 Location : Washington DC-Baltimore Area, United States Job Level : Mid-senior Designation : Head of Supply Chain at GeneDx
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Insights For Selling To Sergio

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sergio is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Sergio

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Sergio move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Sergio take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Sergio

Personality Compatibility


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