Shae Cockrell

Energizer
DISC Type : I

Customer Service Rep - HCB Ops at Aetna, a CVS Health Company

Fort Worth, Texas, United States

Overview

Shae has no verified overview

Personality Overview

Imaginative

Big Picture Person

Relationship Oriented

They are always positive and upbeat, so take their promises with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are really good at seeing what the long-term impacts of their decisions could be.

Topics They Care About

Shae has no verified topics they care about

Media Appearances

Shae has no verified media appearances

Work History

7-2025
Customer Service Rep - HCB Ops at Aetna, a CVS Health Company
7-2023 - 7-2025
Loss Management Specialist at BECU
6-2023 - 7-2023
Booking and Funding Document Analyst II at JPMorgan Chase & Co.
6-2022 - 6-2023
Fraud Specialist at JPMorgan Chase & Co.
4-2021 - 6-2022
Customer Service Experience Specialist (Auto Finance) at Capital One

Education

2009 - 2013
High School Diploma from Dr. John Horn High School

More Information

Social Presence :

Prographics :

Exp : 11 Location : Fort Worth, Texas, United States Job Level : N/A Designation : Customer Service Rep - HCB Ops at Aetna, a CVS Health Company
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Insights For Selling To Shae

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shae is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Shae

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Shae move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Shae take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Shae

Personality Compatibility


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