Shane Bell

Enthusiast
DISC Type : i

Manager, IT at UPMC

Sewickley, Pennsylvania, United States

Overview

Shane is an IT Manager at UPMC with a unique background in both architecture and information technology. He specializes in creating efficiencies by automating processes and improving systems, drawing from his degrees in IT and Architecture.

His professional history includes serving as the primary production associate for multi-million dollar renovation projects for a New York-based architecture firm.

One of his architectural renovation projects, a $2 million Park Avenue apartment, was slated for publication in Architectural Digest.

Personality Overview

Amiable & Agreeable

Consensus Focused

Optimistic

They agree with others often, so exercise caution when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Process Automation
He is self-driven to create efficiencies through technology by automating tedious processes and identifying system improvements.
IT Service Management
Manages the Workforce, Quality, and Knowledge departments for the Corporate Help Desk at UPMC, focusing on productivity and staffing.
Architectural Design
Holds a Bachelor of Architecture and previously worked as a designer on high-value residential renovation projects in New York.

Media Appearances

Shane has no verified media appearances

Work History

10-2018
Manager, IT at UPMC
1-2018 - 10-2018
Systems Analyst - Team Lead at UPMC
3-2016 - 1-2018
Supervisor, ISD at UPMC
6-2012 - 1-2014
Help Desk Support Analyst - Intermediate at UPMC Children's Hospital of Pittsburgh
10-2009 - 11-2011
Designer at MR Architecture & Decor

Education

2009 - 2012
B.S. Information Technology from University of Phoenix
1996 - 2002
B.Arch. from University of Cincinnati

More Information

Social Presence :

Prographics :

Exp : 20 Location : Sewickley, Pennsylvania, United States Job Level : Middle Designation : Manager, IT at UPMC
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Insights For Selling To Shane

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shane is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Shane

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Shane move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Shane take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Shane

Personality Compatibility


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