Shannon Shafer

Trailblazer
DISC Type : DI

Vice President, Client and Customer Experience COE- Group Benefit Solutions at New York Life Insurance Company

Minneapolis, Minnesota, United States

Overview

Shannon has no verified overview

Personality Overview

Persuasive

Achievement-Oriented

Informal

They prefer to ensure that they are in control of the situation.  They will bat for you if they come to believe in you. A combination of speed and relationship gets the best response from them.

Topics They Care About

Shannon has no verified topics they care about

Media Appearances

Shannon has no verified media appearances

Work History

9-2021
Vice President, Client and Customer Experience COE- Group Benefit Solutions at New York Life Insurance Company
6-2018 - 9-2021
Director, Employee Benefits Customer Experience at Voya Financial
4-2015 - 3-2018
Director of Service Operations at Activar Construction Products Group
11-2008 - 4-2015
Service Operations Manager at Activar Construction Products Group
4-2000 - 6-2002
Service Business Manager at Johnson Controls

Education

1985 - 1989
Bachelor of Science from Iowa State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Minneapolis, Minnesota, United States Job Level : Senior Designation : Vice President, Client and Customer Experience COE- Group Benefit Solutions at New York Life Insurance Company
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Shannon

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Shannon take some risk or not?

  • If necessary, they will be ready to take risks.

You And Shannon

Personality Compatibility


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