Shannon White

Galvanizer
DISC Type : Id

Head of Customer Experience at Javvy Coffee

New York, New York, United States

Overview

Shannon has no verified overview

Personality Overview

Pragmatic

Socially Adept

Persuader

They respond better to a combination of speed and relationship.  They are charming and have the ability to align others behind their decisions. They do not mind taking risks and can make hard decisions, if necessary.

Topics They Care About

Shannon has no verified topics they care about

Media Appearances

Shannon has no verified media appearances

Work History

10-2025
Head of Customer Experience at Javvy Coffee
3-2025 - 10-2025
Director Customer Experience at Javvy Coffee
7-2024 - 10-2025
Customer Experience Manager at Javvy Coffee
1-2023 - 1-2024
Director Customer Experience at DS Healthcare Group
9-2020 - 3-2022
Customer Experience Manager at Prose

Education

Bachelor of Arts - BA from San Francisco State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of Customer Experience at Javvy Coffee
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Insights For Selling To Shannon

During A Call Or A Meeting

DO's

  • You might need to keep the conversation on track, they tend to slide off-topic
  • Focus on building a relationship, it can play a key role in their decision making
  • Talk about some of the cool and impressive features of your product

DONT's

  • Don’t make promises that are hard to keep
  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t be excessively objective, focus on building a story first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shannon is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Shannon

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Shannon move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Shannon take some risk or not?

  • They can take risks if necessary.

You And Shannon

Personality Compatibility


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