Shantanu Banerjee, PhD

Captain
DISC Type : DS

Advisor - Research And Development Specialist at REAMIT

London Area, United Kingdom

Overview

Shantanu Banerjee is the COO & Cofounder for EMEA at MoreTasks, where he leverages 28 years of European business management experience. His expertise lies in AI-driven automated process management and digital transformation. Colleagues describe him as a dedicated, strategic, and results-oriented leader with a PhD from the University of Bedfordshire.

Beyond his primary role, Shantanu is passionate about helping organizations and individuals redefine their purpose, a mission supported by his advanced diploma in coaching. His advisory roles in a HealthTech enterprise and a UK-based housing development company highlight his diverse interests in creating impactful, technology-driven solutions for society.

He is currently leading the development and launch of ViTTAM, an innovative AI and machine learning-based customer service product.

Personality Overview

Output-Driven

Long-Term Thinker

Consummate Professional

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

AI in Customer Service
He is spearheading the 2025 launch of ViTTAM, an AI/ML product designed to revolutionize the Contact Center as a Service (CCaaS) space.
Process Automation
His work at MoreTasks centers on using AI, ML, and RPA to deliver automated process management and 360-degree managed services for B2B2C clients.
Mentorship & Coaching
His professional headline and coaching diploma show a deep commitment to helping individuals and organizations recalibrate their purpose and strategy.

Media Appearances

Shantanu has no verified media appearances

Work History

2-2020 - 1-2022
Advisor - Research And Development Specialist at REAMIT
2020
Executive Director & CRO at Sentium Consulting
2019
Executive Director - Board of Advisors at mfore
2-2018
COO & Cofounder- EMEA at MoreTasks
2018 - 2020
EVP & Head of EU Operations at Spice Digital

Education

2007 - 2010
Doctor of Philosophy (PhD) from University of Bedfordshire
2005 - 2006
Advanced Diploma in Positive Impact Coaching from Newcastle University

More Information

Social Presence :

Prographics :

Exp : 31 Location : London Area, United Kingdom Job Level : Leadership Designation : Advisor - Research And Development Specialist at REAMIT
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Insights For Selling To Shantanu

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shantanu is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Shantanu

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Shantanu move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Shantanu take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Shantanu

Personality Compatibility


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