Shante Baker in

Shante Baker

Inspirer · DISC type id
Call Center Supervisor at Aditya Birla Minacs ( OnStar Account)
📍 Clinton Township, Michigan, United States

Shante Baker is a Call Center Supervisor with experience managing the OnStar account at Aditya Birla Minacs. She focuses on personnel management, service quality, and training. She holds a Bachelor of Business Administration from the University of Michigan-Dearborn.

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Experience
3 Years
Current Role
Call Center Supervisor
Location
Clinton Township, Michigan, United States
Personality Overview

How Shante shows up

Fast Adopter
Confident & Optimistic
Decisive

They measure a product on its merit but can be influenced by strong testimonials. They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Priorities

Topics Shante cares about

Service Quality Standards
Her role focuses on overseeing and managing personnel resources to ensure service quality and budgetary standards are consistently met.
Team Training & Development
Involved in analyzing call center training needs, developing programs, and coaching subordinates on organizational standards and performance.
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Career

Work history

1-2011 - 6-2014
Call Center Supervisor
Aditya Birla Minacs ( OnStar Account)
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Business Administration (BBA)
University of Michigan-Dearborn
Associate of Science (AS)
Davenport University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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