Shaq Johnson in

Shaq Johnson

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Executive - Enterprise Fraud Management at NAB
📍 Docklands, Victoria, Australia

Shaq Johnson is an executive at NAB leading enterprise-wide strategy for fraud, scams, and financial crime prevention. With a background of over 17 years at ANZ in similar customer protection roles, he possesses deep expertise in fraud operations, analytics, and investigations. He also holds a certificate from Columbia Business School.

He is a strong advocate for leveraging technology and strategic industry partnerships to proactively build a robust "scam disruption ecosystem".

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Experience
17 Years
Current Role
Executive - Enterprise Fraud Management
Location
Docklands, Victoria, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shaq cares about

Fraud & Scam Prevention
Leads NAB’s efforts against fraud to protect customers, leveraging over 17 years of experience from his time in customer protection at ANZ.
Strategic Partnerships
Highlights collaboration with technology partners like BioCatch and other industry players as a key part of a proactive defense strategy against cybercriminals.
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Career

Work history

2-2026
Executive - Enterprise Fraud Management
NAB
3-2025 - 12-2025
Executive - Customer Protection and Identity Services
ANZ
8-2023 - 3-2025
Executive - Customer Protection
ANZ
5-2023 - 12-2025
Chair of the Board of Directors
Australian Financial Crimes Exchange
7-2019 - 3-2025
Head of Customer Protection
ANZ
In the press

Media appearances

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Education
4-2024 - 6-2024
Leading Strategic Growth
Columbia Business School
2010 - 2010
CAMS
ACAMS
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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The Silicon Valley Woman
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