Shatora Mills

Collaborator
DISC Type : is

Senior Manager-CX Programs at Peloton Interactive

Waxahachie, Texas, United States

Overview

Shatora Mills is an AI and CX strategy leader focused on scaling enterprise AI adoption by transforming how organizations manage knowledge. She has held senior roles at Peloton and HashiCorp, leveraging her Doctor of Education from Abilene Christian University to bridge the gap between legacy content and AI-ready intelligence.

Alongside her corporate roles, Shatora is a passionate career coach. She shares practical advice and hard truths on social media to help professionals improve their resumes, increase their salaries, and advocate for themselves in the workplace, particularly within the project management field.

Unique fact: Shatora actively discusses the "unglamorous side of project management" to provide a realistic view of the profession.

Personality Overview

Consensus Builder

Example Driven

Fair-minded

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to go for proven solutions. Win-win scenarios can appeal strongly to them.

Topics They Care About

AI Knowledge Systems
Focuses on building the infrastructure that turns information into AI-ready intelligence at scale, believing AI amplifies existing information flows.
Enterprise AI Adoption
Specializes in helping organizations move beyond the experimental phase to successfully scale their AI programs and strategies.
Career Coaching
Actively provides career advice online, focusing on resume improvement, salary negotiation, and helping professionals advocate for themselves.

Media Appearances

Shatora has no verified media appearances

Work History

6-2024 - 10-2024
Senior Manager-CX Programs at Peloton Interactive
5-2022 - 5-2023
Senior Program Manager at HashiCorp
10-2021 - 5-2022
Senior Education Engineer at HashiCorp
7-2019 - 11-2021
Adjunct Professor- Education at Dallas College
1-2019 - 10-2019
Head of Education at Explore Learning

Education

Doctor of Education - EdD from Abilene Christian University
Masters from Dallas Baptist University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Waxahachie, Texas, United States Job Level : N/A Designation : Senior Manager-CX Programs at Peloton Interactive
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Insights For Selling To Shatora

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • When asking them questions, sound relatable and informal
  • Be visibly appreciative of their actions during your interactions

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t get into excessive details unless prompted
  • Don’t sound very transactional

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shatora is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Shatora

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Shatora move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Shatora take some risk or not?

  • They probably won’t put a lot at risk.

You And Shatora

Personality Compatibility


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