Shaun Conway

Wildcard
DISC Type : ics

Vice President of Customer Success at Screencastify

Greater Chicago Area, United States

Overview

Shaun has no verified overview

Personality Overview

Curious But Skeptical

Friendly But Slow

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Shaun has no verified topics they care about

Media Appearances

Shaun has no verified media appearances

Work History

10-2024
Vice President of Customer Success at Screencastify
1-2023 - 10-2024
Director of Customer Solutions at Screencastify
6-2021 - 1-2023
Manager- Partner Solutions at Screencastify
7-2019 - 6-2020
Enterprise Sales Representative at Dynamic Signal
7-2018 - 5-2019
Assistant Principal at Lake Forest School Districts 67 & 115

Education

2010 - 2012
Master of Arts from Concordia University Chicago
2004 - 2008
Bachelor of Science from Illinois State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Chicago Area, United States Job Level : Senior Designation : Vice President of Customer Success at Screencastify
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Insights For Selling To Shaun

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shaun is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Shaun

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Shaun move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Shaun take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Shaun

Personality Compatibility


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