Shawn Grimes in

Shawn Grimes

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Director of Managed Solutions at Grudi
📍 Palmyra, Pennsylvania, United States

Shawn Grimes is the Director of Managed Solutions at Grudi Associates, bringing over a decade of specialized experience in Telecom Expense Management (TEM). His expertise encompasses account, contract, and inventory management for diverse clients. He holds a BS from Shippensburg University of Pennsylvania and is adept at developing processes and managing projects.

Before his career in telecommunications, Shawn spent 12 years in the travel industry, working with both Allegheny Airlines and Norwegian Cruise Lines. This background provides him with a unique perspective on customer service and operations management, blending corporate procedure with a focus on client relationships and support.

Unique fact: During his time in the airline industry, he developed and wrote revisions for several FAA-approved training manuals.

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Experience
32 Years
Current Role
Director of Managed Solutions
Job Level
Mid-senior
Location
Palmyra, Pennsylvania, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Shawn cares about

Telecom Expense Management
He has over 10 years of experience in TEM, specializing in managing invoices, contracts, and inventory for public and private sector customers.
Contract Lifecycle Management
This is a key responsibility in his current director-level role, covering negotiation, compliance, and tracking deliverables for clients.
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Career

Work history

6-2011
Director of Managed Solutions
Grudi
11-2004
Supervisor, Voice & Data Customer Care
Grudi
1-1992 - 8-2003
Flight Attendant/Instructor
Allegheny Airlines
In the press

Media appearances

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Education
1985 - 1989
BS
Shippensburg University of Pennsylvania
1982 - 1985
High School Diploma
Palmyra Area High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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