Shawn Stoner in

Shawn Stoner

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Director of Client Services at TaskUs
📍 San Antonio, Texas, United States

Shawn Stoner is a BPO Executive and Director of Client Services at TaskUs, where he is a strategic partner for healthcare and fintech clients. A serial entrepreneur with a background in Entrepreneurial Studies from Wichita State University, he has a long history of leading large-scale operations and business development teams.

His entrepreneurial spirit is a core part of his identity, driving him to found his own businesses which has taught him vision, discipline, and urgency. This experience of building brands from the ground up complements and enhances his corporate leadership roles, providing a unique, hands-on perspective.

Unique fact: While at West Corporation, he successfully took a Jamaican call center company out of receivership and integrated its operations.

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Experience
27 Years
Current Role
Director of Client Services
Job Level
Mid-senior
Location
San Antonio, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Shawn cares about

Healthcare CX
His current role at TaskUs is focused on helping healthcare brands optimize business outcomes while improving the patient and provider experience.
AI in Healthcare
He is passionate about using AI to empower teammates, handle robotic functions, and enable staff to be more engaged and empathetic in patient interactions.
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Career

Work history

10-2019
Director of Client Services
TaskUs
1-2017 - 9-2019
Vice President, Client Operations & Business Strategy
The Echelon Group LLC
1-2010 - 12-2016
Senior Director, Strategic Services
Anna®AI by TPG, Inc.
7-2005 - 1-2010
President and Managing Member
Resultant Contact Solutions, LLC
7-1998 - 6-2005
Director, Site Operations
West Corporation
In the press

Media appearances

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Education
8-1984 - 5-1989
Entrepreneurship/Entrepreneurial Studies
Wichita State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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