Shelby Zanine

Enthusiast
DISC Type : i

Engagement Manager at IQVIA

Greater Philadelphia, United States

Overview

Shelby Zanine is a Market Research Engagement Manager at IQVIA MedTech, specializing in the medical technology industry. A graduate of the University of Maryland, she manages custom market research projects from end-to-end, focusing on developing actionable insights that lead to visible changes for clients.

She recently shared a white paper on customer segmentation, calling the work some of the most exciting and rewarding projects of her career.

Personality Overview

Optimistic

Amiable & Agreeable

Story Driven

They agree with others often, so exercise caution when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Customer Segmentation
She co-authored and promoted a white paper on customer segmentation strategies within MedTech, indicating a strong professional interest and expertise in this area.
MedTech Market Research
Her entire career at IQVIA has been focused on the MedTech sector, managing custom primary intelligence projects for clients in the medical technology industry.
Actionable Insights
Her role emphasizes turning research and analytics into concrete recommendations and insights that can drive tangible changes for her clients.

Media Appearances

Shelby has no verified media appearances

Work History

10-2025
Engagement Manager at IQVIA
4-2023 - 10-2025
Sr. Consultant at IQVIA
10-2021 - 4-2023
Consultant at IQVIA
4-2021 - 1-2022
Associate Consultant at IQVIA
7-2019 - 4-2021
Market Research Analyst at IQVIA

Education

2015 - 2019
Bachelor of Science - BS from University of Maryland

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Philadelphia, United States Job Level : Middle Designation : Engagement Manager at IQVIA
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Insights For Selling To Shelby

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shelby is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Shelby

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Shelby move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Shelby take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Shelby

Personality Compatibility


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