Shelley Ingram in

Shelley Ingram

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Vice President, Global Customer Success at Oleeo (Formerly WCN)
📍 Austin, Texas, United States

Shelley is a senior SaaS executive with over 15 years of experience building and leading global customer success and professional services teams. A graduate of Stanford University and Northwesterns Kellogg School of Management, she has a consistent record of exceeding financial targets while maintaining high customer satisfaction.

Colleagues describe her as "unequivocally the best manager" they have known, highlighting her unique ability to unite diverse talents into a high-performing and engaged team.

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Experience
27 Years
Current Role
Vice President, Global Customer Success
Job Level
Senior
Location
Austin, Texas, United States
Personality Overview

How Shelley shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shelley cares about

Customer Success
Her career is centered on building and leading global customer success, professional services, and account management teams to ensure a high-caliber customer experience.
SaaS Revenue Growth
She has a strong history of exceeding financial targets and driving significant revenue growth, such as growing one business unit from $100k to $5M.
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Career

Work history

9-2016
Vice President, Global Customer Success
Oleeo (Formerly WCN)
12-2015 - 8-2016
Vice President and General Manager
Securimate (acquired in June 2016)
8-2014 - 11-2015
Senior Vice President Operations
Path Intelligence
7-2007 - 8-2014
Vice President, Professional Services, Account Management, and Customer Success
Lumesse ( formerly StepStone Solutions )
3-2000 - 7-2007
Director, Professional Services
Authoria
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1997 - 1998
Masters of Communication
Stanford University
1991 - 1994
MBA
Northwestern University - Kellogg School of Management
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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