Shelley Johnson

Doer
DISC Type : ds

Customer Engagement Manager at Equinox Payments

Peoria, Arizona, United States

Overview

Shelley has no verified overview

Personality Overview

Long-term Focused

Risk-Accepting

Fast-paced

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Shelley has no verified topics they care about

Media Appearances

Shelley has no verified media appearances

Work History

1-2023 - 9-2025
Customer Engagement Manager at Equinox Payments
6-2021 - 6-2022
Customer Service Manager at Knox Company
6-2020 - 6-2021
Learning And Development Specialist at Tessenderlo Kerley, Inc.
3-2017 - 6-2020
Demand Planner at Tessenderlo Kerley, Inc.
9-2016 - 2-2017
Customer Service Manager at Crafco, Inc.

Education

Bachelor of Applied Science (BASc) from Arizona State University
Associate of Arts and Sciences - AAS from Maricopa Community Colleges

More Information

Social Presence :

Prographics :

Exp : 10 Location : Peoria, Arizona, United States Job Level : N/A Designation : Customer Engagement Manager at Equinox Payments
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Insights For Selling To Shelley

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shelley is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Shelley

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Shelley move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Shelley take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Shelley

Personality Compatibility


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