Sherrill Roberts

Pioneer
DISC Type : Dsi

Senior Director, Customer Success (Enterprise, Mid Market & Digital) at Jasper

Austin, Texas, United States

Overview

Sherrill has no verified overview

Personality Overview

Friendly But Fast

Decisive But Friendly

Driven But Considerate

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

Sherrill has no verified topics they care about

Media Appearances

Sherrill has no verified media appearances

Work History

3-2024
Senior Director, Customer Success (Enterprise, Mid Market & Digital) at Jasper
7-2023 - 3-2024
Career Break at Sabbatical - Career Break
5-2021 - 6-2023
Director, Enterprise Customer Success at Amplitude
1-2020 - 5-2021
Sr. Manager, Enterprise Customer Success (Digital Experience) at Adobe
11-2018 - 1-2020
Manager, Enterprise Customer Success (Adobe) at Marketo, an Adobe Company

Education

2019 - 2020
Human Dimensions of Organizations from The University of Texas at Austin
BBA from Texas McCombs School of Business

More Information

Social Presence :

Prographics :

Exp : 10 Location : Austin, Texas, United States Job Level : Senior Designation : Senior Director, Customer Success (Enterprise, Mid Market & Digital) at Jasper
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Insights For Selling To Sherrill

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t hesitate from asking questions or pushing them, but take a formal approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sherrill is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Sherrill

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Sherrill move?

  • They are generally fast movers and can take quick decisions
  • Can Sherrill take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Sherrill

Personality Compatibility


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