Shikha Khurana (She/Her/Hers)

Researcher
DISC Type : Cs

Head of Human Resources at TBZ - The Original

Mumbai, Maharashtra, India

Overview

Shikha is a senior HR leader with over 19 years of experience, currently heading Human Resources at TBZ - The Original. She specializes in aligning people strategy with business transformation in the retail and technology sectors. Colleagues describe her as empathetic, diligent, and a solid business partner.

She is a reflective and observant individual who finds learning opportunities in her daily life, from her long commute to appreciating her colleagues. She draws parallels between everyday experiences, like trying a new coffee, and broader principles of life and leadership.

Unique fact: Shikha views her 5-hour daily bus commute not as tiring, but as a productive "classroom on wheels" for reflection and learning.

Personality Overview

ROI Seeker

Process Focused

Soft Communicator

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

People Strategy
Her entire career is focused on driving people strategy, aligning human capital with business vision, and fostering high-performance cultures across diverse industries.
Retail Employee Motivation
She recently celebrated "Retail Rockstars" on Retail Employee's Day, showing a clear passion for recognizing and appreciating front-line employees.
Data-Driven HR
Her profile emphasizes a strong focus on HR analytics and data-driven decision-making to create a sustainable business impact.

Media Appearances

Shikha has no verified media appearances

Work History

9-2023
Head of Human Resources at TBZ - The Original
1-2021 - 10-2023
Human Resources Lead at TBZ - The Original
6-2019 - 1-2021
Senior HR Professional @ Tata CLiQ at Tata CLiQ
12-2014 - 6-2019
Lead HRBP at Jio at Jio
8-2008 - 12-2014
HR Manager - Future Group at Future Group

Education

4-2023 - 7-2023
Management Development Program from XLRI Jamshedpur
2004 - 2006
Master of Business Administration (M.B.A.) from Mumbai Education Trust-Institute Of Management

More Information

Social Presence :

Prographics :

Exp : 19 Location : Mumbai, Maharashtra, India Job Level : Mid-senior Designation : Head of Human Resources at TBZ - The Original
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Insights For Selling To Shikha

During A Call Or A Meeting

DO's

  • Use a presentation with information before getting into a live product walkthrough
  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Avoid emotional and informal language, stay objective and to the point instead
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shikha is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Shikha

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Shikha move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Shikha take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Shikha

Personality Compatibility


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