Shilpa Dua

Examiner
DISC Type : cs

Chief Human Resources Officer at NIIT Limited

Gurgaon, Haryana, India

Overview

Shilpa Dua is the Chief Human Resources Officer at NIIT Ltd. , bringing over 18 years of experience in leading HR functions for major corporations like Walmart, Coca-Cola, and Max Life Insurance. An alumna of FORE School of Management, she specializes in large-scale transformations, building high-performance teams, and shaping corporate culture across diverse sectors.

Her expertise spans the entire talent lifecycle, from strategy to operations. She has a proven track record of driving impactful people transformations, focusing on culture, leadership acceleration, and digital HR enablement to align with business goals.

Personality Overview

Status Quo Seeker

Unexpressive

Tough To Convince

They are always well-planned and adopt a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Scaled Transformations
Her career is defined by leading high-impact people transformations in large, multi-cultural organizations across FMCG, retail, and finance.
Culture Shaping
A core focus of her work, mentioned consistently across her roles, is shaping and nurturing organizational culture to drive performance.
Leadership Acceleration
She has extensive experience in leadership development, capability building, and coaching, which is central to her professional background.

Media Appearances

Shilpa has no verified media appearances

Work History

10-2025
Chief Human Resources Officer at NIIT Limited
8-2025
Independent Director at Senpiper Technologies India Private Limited
10-2022 - 7-2024
Corporate Vice President and Head HR - Axis Partnership at Max Life Insurance Company Limited
2-2019 - 3-2021
General Manager - HR at Walmart India Private Limited
7-2010 - 1-2018
National Manager - Commercial & Sales HR at Hindustan Coca-cola Beverages Pvt Ltd,

Education

2002 - 2004
PGDBM from FORE School of Management, New Delhi
1998 - 2001
BA(Hons) from Delhi University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Gurgaon, Haryana, India Job Level : Leadership Designation : Chief Human Resources Officer at NIIT Limited
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Insights For Selling To Shilpa

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shilpa is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Shilpa

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Shilpa move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Shilpa take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Shilpa

Personality Compatibility


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