Shilpi is a Product Manager at IDFC FIRST Bank, specializing in customer experience for vehicle loans. With a background in key account management at Tata AIG and a PGDM in Marketing Management, her approach is rooted in customer-centric solutions. A colleague commended her for her excellent customer-centric approach and end-to-end resolution skills.
Beyond her core role, Shilpi demonstrates a keen interest in the startup ecosystem, actively listening to business podcasts for industry insights. She is also a PM fellow at Next Leap, showing a commitment to continuous professional development in her field. Her focus is on aligning strategy with product requirements to deliver impactful results.
Shilpi was fascinated to learn from a podcast that 30 to 40 million people undertake long-distance journeys in India every single day.
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