Shimona Sharma

Questioner
DISC Type : c

Customer Success and Operations Manager at Unberry

Gurugram, Haryana, India

Overview

Shimona Sharma is a Customer Success and Operations Manager at Unberry, covering India, the Middle East, and Southeast Asia. She leverages her background in talent acquisition and strategic operations to scale processes and foster long-term client partnerships. People who have worked with her describe her as driven, with strategic acumen and operational excellence.

Shimona is deeply passionate about diversity and inclusion in the workplace. Her academic background is in Literature with a Masters focus on Science Fiction, which informs her unique perspective on connecting people, processes, and strategy. She values doing meaningful work and simplifying chaos.

Unique Fact: She holds a Masters degree in Literature with a specialization in Science Fiction, an unconventional path into the HR tech space.

Personality Overview

Value Seeker

Price-Sensitive

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. They prefer to do thorough analysis of any situation.

Topics They Care About

Workplace Inclusion
Explicitly states her passion for diversity and inclusion in her professional headline and advocates for hiring practices that reduce bias.
Holistic Talent Evaluation
Believes role-aligned assessments are superior to single-skill tests, advocating for a more comprehensive view of a candidate's abilities.
Data-Driven Strategy
Writes about using talent intelligence to replace gut feelings with data, making smarter and more strategic people decisions across the employee lifecycle.

Media Appearances

Shimona has no verified media appearances

Work History

2-2025
Customer Success and Operations Manager at Unberry
10-2024 - 1-2025
Manager - Founder's Office at Genome Quest
2-2024 - 10-2024
Senior Consultant at ABC Consultants
4-2023 - 1-2024
Associate Client Partner at FyneHand
7-2021 - 4-2023
Associate Consultant at RGF Professional Recruitment

Education

2015 - 2018
Bachelor of Arts - BA from Delhi University
2019 - 2021
Master of Arts - MA from Guru Gobind Singh Indraprastha University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Gurugram, Haryana, India Job Level : N/A Designation : Customer Success and Operations Manager at Unberry
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Insights For Selling To Shimona

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shimona is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Shimona

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Shimona move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Shimona take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Shimona

Personality Compatibility


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