Shimona Sharma in

Shimona Sharma

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Customer Success and Operations Manager at Unberry
📍 Gurugram, Haryana, India

Shimona Sharma is a Customer Success and Operations Manager at Unberry, covering India, the Middle East, and Southeast Asia. She leverages her background in talent acquisition and strategic operations to scale processes and foster long-term client partnerships. People who have worked with her describe her as driven, with strategic acumen and operational excellence.

Shimona is deeply passionate about diversity and inclusion in the workplace. Her academic background is in Literature with a Masters focus on Science Fiction, which informs her unique perspective on connecting people, processes, and strategy. She values doing meaningful work and simplifying chaos.

Unique Fact: She holds a Masters degree in Literature with a specialization in Science Fiction, an unconventional path into the HR tech space.

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Experience
4 Years
Current Role
Customer Success and Operations Manager
Job Level
Middle
Location
Gurugram, Haryana, India
Personality Overview

How Shimona shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shimona cares about

Workplace Inclusion
Explicitly states her passion for diversity and inclusion in her professional headline and advocates for hiring practices that reduce bias.
Holistic Talent Evaluation
Believes role-aligned assessments are superior to single-skill tests, advocating for a more comprehensive view of a candidate's abilities.
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Career

Work history

2-2025
Customer Success and Operations Manager
Unberry
10-2024 - 1-2025
Manager - Founder's Office
Genome Quest
2-2024 - 10-2024
Senior Consultant
ABC Consultants
4-2023 - 1-2024
Associate Client Partner
FyneHand
7-2021 - 4-2023
Associate Consultant
RGF Professional Recruitment
In the press

Media appearances

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Education
2015 - 2018
Bachelor of Arts - BA
Delhi University
2019 - 2021
Master of Arts - MA
Guru Gobind Singh Indraprastha University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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