Shreya S.

Critic
DISC Type : C

Senior Manager - Strategic Accounts at Kapture CX

Mumbai, Maharashtra, India

Overview

Shreya is a strategic partnerships professional with over nine years of experience in digital commerce and SaaS platforms. Currently a Senior Manager at Kapture CX, she excels in driving enterprise deals and growth, notably securing a $500K deal with Google in a previous role at Fynd.

Outside of her core professional focus, Shreya has shown a keen interest in market trends, having authored a publication on fashion. Her social media activity indicates a passion for following the evolution of online commerce and the growing influence of content creators on consumer behavior.

Unique fact: Shreya successfully spearheaded Googles Local Inventory Ads (LIA) program at a previous company, directly boosting company revenue.

Personality Overview

Precise

Critic

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Enterprise Partnerships
Her career is built on 9+ years of creating strategic partnerships to drive growth for enterprise-level digital commerce and SaaS businesses.
SaaS Customer Value
Her current role as Senior Manager of Customer Success at Kapture CX focuses on building on her client-facing experience to drive customer value.
Social & Content Commerce
She actively posts about the “shoppable content revolution, ” believing that content commerce is fundamentally changing next-generation shopping habits.

Media Appearances

Shreya has no verified media appearances

Work History

3-2026
Senior Manager - Strategic Accounts at Kapture CX
9-2024 - 2-2026
Brand Partnership Manager at ReDesyn
1-2023 - 9-2024
Senior Partnership Manager at Fynd (Shopsense Retail Technologies Ltd.)
4-2020 - 12-2022
Ecommerce Growth & Strategy Manager at Fynd (Shopsense Retail Technologies Ltd.)
4-2016 - 3-2020
Marketplace Onboarding Specialist at Fynd (Shopsense Retail Technologies Ltd.)

Education

2014 - 2016
Post Grad Diploma from Pearl Academy
2009 - 2014
Bachelor's of Home Science from Mumbai University Mumbai

More Information

Social Presence :

Prographics :

Exp : 9 Location : Mumbai, Maharashtra, India Job Level : Middle Designation : Senior Manager - Strategic Accounts at Kapture CX
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Insights For Selling To Shreya

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try too hard to build a relationship with them
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shreya is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Shreya

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Shreya move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Shreya take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Shreya

Personality Compatibility


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